General
We use solid wood for the fronts and frames of our cabinets, while the body is made from high-quality, furniture-grade plywood.
Dovetailing is a joinery method that provides a strong, interlocking connection between drawer sides. Some of our cabinet lines include dovetailed drawers for enhanced durability.
RTA stands for "Ready to Assemble." These cabinets are shipped flat-packed and require assembly. They offer a high-quality, cost-effective alternative to custom or semi-custom kitchen cabinets for both homeowners and professionals.
No. Our manufacturing process is designed to be as eco-friendly and safe as possible, and our products comply with U.S. TSCA and CARB standards.
Orders can be placed 24/7 on our website. Do email us whenever it is convenient for you and we will reply promptly, and you may call us during business hours: Monday–Friday, 8 AM–5 PM CT; Saturday, 9 AM–1 PM CT.
Order refundable door samples to check style and finish. We also recommend a free room design to visualize your space.
We recommend ordering samples before placing your cabinet order to confirm the color, finish, and style.
Eligible returns must be initiated within 30 days of delivery. Items must be in their original packaging and suitable for resale. Assembled or modified cabinets, accessories, and trim are not eligible for return.
All approved returns are subject to a 20% restocking fee. Customers are responsible for return shipping. Original shipping, delivery, and handling charges are non-refundable. If your order qualified for free shipping, the actual outbound shipping cost incurred by HomeCabinets will be deducted from your refund.
Returns or claims based on dissatisfaction with color, finish, or style may be denied if no sample was ordered in advance. Please review our Return and Refund Policy before submitting a request.
Add the items to your cart, then proceed to the checkout page and enter your shipping address. This will provide you with the complete quote, including any shipping costs and taxes.
We accept a variety of payment methods, including Visa, Mastercard, Discover, American Express, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal. We also accommodate bank transfers and other payment methods on a case-by-case basis.
Refunds are issued after the returned items have been received and inspected at our warehouse. Eligible refunds are typically processed within 5–7 business days after inspection. Your bank or payment provider may require additional time for the refund to appear in your account.
Yes! If you find the same cabinets at a lower price elsewhere, just send us the quote and source. we’ll match the price if it's for the same product line.
Yes, we offer a variety of discounts. In addition to our promotional activities, for individual customers, each product line comes with attractive discounts. For business customers, we typically provide additional discounts beyond those for individual buyers. If your purchase reaches a certain amount, you may also qualify for even greater savings.
You can fill out our form on our contractor page and we will process your application as soon as possible.
Yes! We offer special discounts for all contractors, you can find full information about our contractor discount program here.
All the cabinets we sell on our website are RTA Cabinets, but we also offer customization product lines. Please contact customer support for more information.
Our cabinets are manufactured in Vietnam and Thailand, and stocked at our warehouses in Texas.
Our operational office are located in 10000 W Sam Houston Parkway N,#100, Houston TX 77064.
If the mistake is on our end, we’ll gladly replace the cabinets.
Assembly & Installation
Our cabinets are ready-to-assemble (RTA), meaning they are designed for easy DIY assembly. For customers in Texas who opt for local pickup, we offer optional assembly services for an additional fee.
For most people, DIY assembly is straightforward! Our step-by-step assembly videos make the process even easier. However, for more complex cabinet designs or if you’re new to DIY, you might prefer seeking professional assistance.
We recommend waiting until your new cabinets arrive and you've confirmed all parts are included before removing your existing ones.
Yes, all of our cabinet lines are specifically designed to support heavy countertops, including other fixtures.
All cabinets come with the necessary hardware for assembly, including screws, hinges, drawer runners and more. However, knobs and pulls are not included. For installation, you'll need screwdrivers. Just be sure not to apply excessive force to avoid damaging the cabinets, particularly when using power tools.
Wood glue is optional, but it can provide extra strength and stability. The choice is yours, depending on your preference.
You don’t need to choose! Our kitchen cabinets feature universal doors that can be hinged on either the left or right side, depending on your preference. The only exception is when a cabinet is specifically labeled as left- or right-handed—in those cases, the hinge side is pre-set by design.
Crown molding installation varies by cabinet style. Depending on whether your cabinets have a full or ¾ overlay, the crown may attach to the face frame or to the top of the cabinet. YouTube offers helpful tutorials if you need guidance.
We suggest leaving about 18 inches of space.
For the BBC36, the installation range is a minimum of 37, with a maximum of 40. For the BBC39, the installation range is a minimum of 40, with a maximum of 43. For the BBC42, the installation range is a minimum of 43, with a maximum of 46.
For a simple cabinet, assembly typically takes about 30 minutes. It may take longer if you're not familiar with DIY projects.
Design
Absolutely! If you'd like help from a professional designer, please reach out to our team through our free design page.
Yes, we currently have three showrooms in Houston, and appointments are required. Since our product lines are displayed at different locations, please contact us directly so we can guide you to the right showroom and schedule your visit.
Yes, we do! Designers and contractors can apply for a contractor account to receive exclusive discounts. To apply, visit: homecabinets.com/pages/contractor
Claims
Yes, all of our cabinets come with a 5-year limited warranty for your peace of mind.
If you notice any damage or missing items, please file a claim through our Claims Portal as soon as possible. For full details, refer to our Return and Refund Policy.
This is concealed damage. Inspect your order promptly and keep the item and all packaging materials.
If damage is discovered inside an undamaged box, please file an online notification with the carrier within 5 calendar days of delivery. Report concealed damage to HomeCabinets within 15 calendar days of delivery through our Return & Claim Form.
Include photos of the outer box, shipping label, inner packaging, and damaged item. Do not discard packaging or assemble cabinets with damaged parts while awaiting instructions.
Claims are typically reviewed within 1–3 business days of submission. If approved, we will confirm the replacement parts or other appropriate solution and provide an estimated timeline.
The review period does not guarantee that replacement items will be shipped or delivered within the same timeframe. Processing and transit times are estimates and are not guaranteed.
Order Status
Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.
Processing and transit times are estimates and are not guaranteed. Carrier delays, weather, holidays, supply-chain disruptions, and other circumstances beyond our reasonable control may affect delivery.
Orders can be canceled before shipment by contacting customer service. Once an order has shipped, cancellation is no longer possible.
If you need to change an unshipped order, please contact us as soon as possible. Address changes requested after shipment are not guaranteed and may result in additional carrier charges.
HomeCabinets is required to collect sales tax in over 10 U.S. states. If your order is subject to tax, it will appear as a line item during checkout before you complete your purchase.
Shipping
Once your order has been processed and shipped, you’ll receive an email with tracking information so you can monitor your delivery in real time.
We select the carrier and shipping method based on shipment size, weight, destination, warehouse location, product characteristics, and carrier availability. Carriers may include USPS, FedEx, Estes, or other qualified parcel and freight carriers.
Large cabinet orders may be shipped on pallets via LTL freight. Please review our Shipping Policy for estimated processing times, transit times, and delivery requirements.
Total Delivery Time = Processing Time + Transit Time
Processing Time
Standard Orders: Processed and shipped within 2-3 business days.
Customized or Large Orders: Processed and shipped within 2-5 business days.
Backordered or Delayed Items: If an item is out of stock or delayed, customers will be promptly notified with an estimated restock or revised shipping timeline.
Estimated Transit Times (Lower 48 States)
USPS Ground: 2–14 days
Use the USPS Service Calculator for specific delivery times based on your route.
FedEx Ground: 2–10 days
For more accurate estimates, use the FedEx Transit Time Tool.
Estes (LTL Freight): 3–15 days
For more accurate estimates, visit Estes Express and use their online tools.
Most standard-sized cabinets can be shipped through carriers like UPS or FedEx. However, some cabinets are too large, heavy, or fragile to be handled safely by these services. To ensure they arrive in perfect condition, these items must be shipped on a pallet, which provides better protection during transit.
We provide standard shipping within the contiguous 48 United States and Washington, D.C.
Orders of $2,500 or more after discounts and before taxes qualify for free standard shipping. For orders below $2,500, shipping is calculated at checkout based on order size, weight, and destination. Additional charges may apply for oversized items.
Additional charges may apply for special handling or delivery arrangements beyond standard curbside delivery. If additional charges are required, we will contact you before shipment whenever reasonably possible.
Sample doors are subject to quantity limits by color:
- Shaker cabinets: up to two sample doors per color at the standard sample-door price.
- Frameless cabinets: up to one sample door per color at the standard sample-door price.
- Each sample door above these limits is subject to an additional $15 charge.
We do not currently ship to Alaska, Hawaii, Canada, Mexico, other international destinations, or APO, FPO, DPO, and other U.S. military mail addresses.
We operate multiple warehouses across the United States, with our main distribution center located in Houston, Texas. Your order may be shipped from different warehouse locations based on product availability and your delivery address to ensure the fastest and most efficient service.
Please submit our Return & Claim Form with your order number, a description of the issue, and clear photos.
Report issues to HomeCabinets within these deadlines:
- Visible damage: 5 calendar days after delivery.
- Concealed damage: 15 calendar days after delivery.
- Missing items: 7 calendar days after delivery.
For Estes LTL deliveries, please accept the shipment even if damage is visible. Before signing, photograph the pallet, packaging, labels, and visible damage, and ask the driver to record any damage or missing cartons on the delivery receipt. Do not confirm “Good Order” unless the shipment is in good condition.
Keep all products and packaging. Do not discard, return, or abandon anything without our approval, and do not assemble cabinets with damaged parts.
See our Return and Refund Policy for documentation requirements and carrier-notification deadlines.
Please contact us as soon as possible if you need to change your shipping address after shipment. Address changes are not guaranteed and depend on the carrier's ability to accommodate the request.
Changes may result in address-correction, reconsignment, redelivery, or additional freight charges.
Yes, you can arrange your own shipping. Please contact our customer service team, and we’ll gladly coordinate to support your logistics.
We don’t currently offer expedited shipping, as our standard delivery method is ground transportation. However, if you need your order delivered faster, you're welcome to arrange your own logistics. We'll be happy to support by preparing your order promptly and coordinating the release to your chosen carrier.
Yes! You can pick up your order at our Houston warehouse. We also offer limited pickup locations elsewhere—please contact us for details. For local pickups in Houston, we provide additional services such as assembly assistance.
Standard freight delivery is curbside only. It does not include inside delivery, placement inside a garage or residence, unpacking, assembly, or installation.
If you require additional delivery or handling services, including White Glove services, please contact us to discuss available options and pricing.
FedEx, UPS, and USPS packages are normally delivered without a signature.
Estes palletized LTL deliveries require a signature. Please arrange for yourself or an authorized representative aged 18 or older to receive and sign for the shipment.
For LTL freight shipments, the carrier may contact you to schedule a delivery appointment. Please provide a valid and reachable phone number. Storage or redelivery fees may apply if delivery cannot be completed because you are unavailable, unreachable, or unable to receive the shipment.
Customers are responsible for arranging sufficient assistance and, where necessary, appropriate equipment to safely receive, unload, and move the shipment from the delivery point.
Liftgate service is requested by default for Estes deliveries, but availability depends on local carrier capabilities and cannot be guaranteed in all areas. If liftgate service is unavailable, alternative delivery arrangements may be required and additional charges may apply.
Sometimes, due to inventory availability or packaging, certain products may ship separately and arrive later. We appreciate your patience and will keep you informed until your full order is delivered.
No, only eligible product charges are refundable; original shipping, delivery, and handling charges are non-refundable.
For orders that originally qualified for free shipping, the actual outbound shipping cost incurred by HomeCabinets will be deducted from the refund amount.
Product Details
Most of our cabinets feature interiors finished in a natural wood color. However, for some styles with glass door options, the interior color matches the exterior finish for a seamless look.
It depends on the cabinet line. Some cabinet lines come with finished sides that match the doors and face frames, while others may require additional panels for a finished look. Please refer to the specifications on the product page for details.
We don't typically sell cabinet doors separately. However, if your cabinets were manufactured by us, we can provide doors individually.
Yes! We offer refundable sample doors for all of our cabinet lines, allowing you to see the style and finish in person.
You don’t need to choose! Most of our kitchen cabinets feature universal doors that can be hinged on either the left or right side, depending on your preference. The only exception is when a cabinet is specifically labeled as left- or right-handed—in those cases, the hinge side is pre-set by design.
Depending on the cabinet line, some options may include glass door. You can easily find them using our filter tool.
Unfortunately, we do not carry countertops. We’ve found it’s often more cost-effective for customers to source countertops locally.
No, we currently only offer cabinets with factory-applied painted or stained finishes.
We do not offer custom sizes. To keep costs affordable, we only stock standard, commonly used sizes.
No, we only offer pantries in the standard 24-inch depth. To create a shallow pantry, many customers stack wall cabinets instead.
All base cabinets are a standard 24" deep.
Wall cabinets are typically 12" deep and some has 24'' deep option.
Our base cabinets are 34.5" high (excluding the countertop), which is the standard height.
A decorative end panel is a door-style panel placed on the side of a cabinet to enhance appearance and provide a custom built-in look.
This panel is used when a dishwasher is installed at the end of a cabinet run. It finishes the edge and provides a clean trim around the appliance.
Refrigerator panels are installed on the sides of a refrigerator to box it in and create a seamless, built-in look.
Each of our cabinets comes with toe ticks. For a uniform look and to hide seams, you might purchase matching toe kicks.
Yes, we offer both base and wall options, typically used at the end or corner of a cabinet run.
Yes, our trash pull-out base cabinet comes complete with 2 trash bins.
Any question?
Should you have any further questions, please don’t hesitate to reach out to us at Support@HomeCabinets.com
or call us at +1 (281) 899-8895. We’ll respond as promptly as possible.