General
We use solid wood for the fronts and frames of our cabinets, while the body is made from high-quality, furniture-grade plywood.
Dovetailing is a joinery method that provides a strong, interlocking connection between drawer sides. Some of our cabinet lines include dovetailed drawers for enhanced durability.
RTA stands for "Ready to Assemble." These cabinets are shipped flat-packed and require assembly. They offer a high-quality, cost-effective alternative to custom or semi-custom kitchen cabinets for both homeowners and professionals.
No. Our manufacturing process is designed to be as eco-friendly and safe as possible, and our products comply with U.S. TSCA and CARB standards.
Orders can be placed 24/7 on our website. Do email us whenever it is convenient for you and we will reply promptly.
Order refundable door samples to check style and finish. We also recommend a free room design to visualize your space.
We strongly recommend ordering samples first to make sure you’re happy with the style before placing a full order. We offer a 30-day return window, with return shipping costs covered by the customer. Products are fully refundable, but shipping charges are non-refundable. Additional restocking fees may apply. Please note that we cannot accept returns or exchanges if the cabinets have been assembled/installed or damaged by the customer.
Add the items to your cart, then proceed to the checkout page and enter your shipping address. This will provide you with the complete quote, including any shipping costs and taxes.
We accept a variety of payment methods, including Visa, Mastercard, Discover, American Express, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal. We also accommodate bank transfers and other payment methods on a case-by-case basis.
The refund process can vary by credit card company. We issue the refund to our merchant services company, who will release the funds at the end of the business day. This triggers a notice to your bank to redeposit the funds. This part of the process can take as little as a day, or as long as a couple of weeks (depending on the bank).
Yes! If you find the same cabinets at a lower price elsewhere, just send us the quote and source. We’ll beat the price if it's for the same product lroduct line.
Yes, we offer a variety of discounts. In addition to our promotional activities, for individual customers, each product line comes with attractive discounts. For business customers, we typically provide additional discounts beyond those for individual buyers. If your purchase reaches a certain amount, you may also qualify for even greater savings.
You can fill out our form on our contractor page and we will process your application as soon as possible.
Yes! We offer special discounts for all contractors, you can find full information about our contractor discount program here.
All the cabinets we sell on our website are RTA Cabinets, but we also offer customization product lines. Please contact customer support for more information.
Our cabinets are manufactured in Vietnam and Thailand, and stocked at our warehouses in Texas.
Our operational office are located in 10000 W Sam Houston Parkway N，#100, Houston TX 77064.
If the mistake is on our end and your specs were correct, we’ll gladly replace the cabinets.
Assembly & Installation
Our cabinets are ready-to-assemble (RTA), meaning they are designed for easy DIY assembly. For customers in Texas who opt for local pickup, we offer optional assembly services for an additional fee.
For most people, DIY assembly is straightforward! Our step-by-step assembly videos make the process even easier. However, for more complex cabinet designs or if you’re new to DIY, you might prefer seeking professional assistance.
We recommend waiting until your new cabinets arrive and you've confirmed all parts are included before removing your existing ones.
Yes, all of our cabinet lines are specifically designed to support heavy countertops, including other fixtures.
All cabinets come with the necessary hardware for assembly, including screws, hinges, drawer runners and more. However, knobs and pulls are not included. For installation, you'll need screwdrivers. Just be sure not to apply excessive force to avoid damaging the cabinets, particularly when using power tools.
Wood glue is optional, but it can provide extra strength and stability. The choice is yours, depending on your preference.
You don’t need to choose! Our kitchen cabinets feature universal doors that can be hinged on either the left or right side, depending on your preference. The only exception is when a cabinet is specifically labeled as left- or right-handed—in those cases, the hinge side is pre-set by design.
Crown molding installation varies by cabinet style. Depending on whether your cabinets have a full or ¾ overlay, the crown may attach to the face frame or to the top of the cabinet. YouTube offers helpful tutorials if you need guidance.
We suggest leaving about 18 inches of space.
For the BBC36, the installation range is a minimum of 37, with a maximum of 40. For the BBC39, the installation range is a minimum of 40, with a maximum of 43. For the BBC42, the installation range is a minimum of 43, with a maximum of 46.
For a simple cabinet, assembly typically takes about 30 minutes. It may take longer if you're not familiar with DIY projects.
Design
Absolutely! If you'd like help from a professional designer, please reach out to our team through our free design page.
Yes, we currently have three showrooms in Houston, and appointments are required. Since our product lines are displayed at different locations, please contact us directly so we can guide you to the right showroom and schedule your visit.
Yes, we do! Designers and contractors can apply for a contractor account to receive exclusive discounts. To apply, visit: homecabinets.com/pages/contractor.
Claims
Yes, all of our cabinets come with a 5-year limited warranty for your peace of mind.
If you notice any damage or missing items, please file a claim through our Claims Portal as soon as possible. For full details, refer to our Return and Refund Policy.
This is called concealed damage, and it can occur during transit even if the box appears intact. That’s why it’s important to inspect each item within 5 days of delivery. If you find concealed damage, please report it right away through our Claims Portal.
Claims are reviewed within 5–7 business days. Once approved, we’ll arrange for replacement parts or offer a suitable solution within that same timeframe.
Order Status
Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.
Total Delivery Time = Processing Time + Transit Time
Processing Time
Standard Orders: Processed and shipped within 2-3 business days.Customized or Large Orders: Processed and shipped within 2-5 business days.
Backordered or Delayed Items: If an item is out of stock or delayed, customers will be promptly notified with an estimated restock or revised shipping timeline.
Estimated Transit Times (Lower 48 States)
USPS Ground: 2–14 days
Use the USPS Service Calculator for specific delivery times based on your route.
FedEx Ground: 2–10 days
For more accurate estimates, use the FedEx Transit Time Tool.
Estes (LTL Freight): 3–15 days
For more accurate estimates, visit Estes Express and use their online tools.
Changes can be made within 24 hours of placing your order, as long as the shipment hasn’t been picked up by the carrier. After the order is in transit, modifications are no longer possible. We recommend double-checking your order details before finalizing.
HomeCabinets is required to collect sales tax in over 10 U.S. states. If your order is subject to tax, it will appear as a line item during checkout before you complete your purchase.
Shipping
Once your order has been processed and shipped, you’ll receive an email with tracking information so you can monitor your delivery in real time.
We primarily use Estes for large freight deliveries, especially for items that require pallet shipping. For smaller items, we may ship via USPS, FedEx, or UPS. We provide free shipping on orders over $2500 and on cabinet samples (up to 11 doors). For orders under $2500, shipping costs are based on weight, calculated at checkout. Delivery typically takes 3-10 business days after processing, which is 1-4 business days. For Alaska, Hawaii, and international orders, please contact us for quotes.
We select the most efficient shipping carrier based on order size and weight:
USPS Ground – Primarily for samples and small parts.
FedEx Ground – Primarily for single-item shipments or orders with fewer than five items, provided each item weighs less than 125 lbs. and is no longer than 90 inches in length.
Estes Express (Truck Freight) – Used for multiple-item orders shipped on pallets.
Total Delivery Time = Processing Time + Transit Time
Processing Time
Standard Orders: Processed and shipped within 2-3 business days.
Customized or Large Orders: Processed and shipped within 2-5 business days.
Backordered or Delayed Items: If an item is out of stock or delayed, customers will be promptly notified with an estimated restock or revised shipping timeline.
Estimated Transit Times (Lower 48 States)
USPS Ground: 2–14 days
Use the USPS Service Calculator for specific delivery times based on your route.
FedEx Ground: 2–10 days
For more accurate estimates, use the FedEx Transit Time Tool.
Estes (LTL Freight): 3–15 days
For more accurate estimates, visit Estes Express and use their online tools.
Most standard-sized cabinets can be shipped through carriers like UPS or FedEx. However, some cabinets are too large, heavy, or fragile to be handled safely by these services. To ensure they arrive in perfect condition, these items must be shipped on a pallet, which provides better protection during transit.
Contiguous U.S. & Washington, D.C.:
Free shipping on all orders over $2,500.
For orders under $2,500, shipping rates are calculated at checkout based on order size, weight, and destination. Additional charges may apply for oversized items.
Cabinet sample doors ship free, but are limited to two units per color. Additional sample doors can be purchased at full price without free shipping.
Alaska & Hawaii:
Shipping costs are determined on a case-by-case basis. Please contact customer support for a quote at Support@HomeCabinets.com.
International Shipping:
We currently ship only to North America (U.S. and Canada). Shipping costs, customs and import duties to Canada are determined on a case-by-case basis. Please contact customer support for a quote at Support@HomeCabinets.com.
We have multiple warehouses, including our main facility in Houston and several others across the United States. Your order will be shipped from the location closest to your shipping address to ensure the fastest and most efficient delivery.
If you notice any damage or missing items, please file a claim through our Claims Portal as soon as possible. For full details, refer to our Return and Refund Policy.
Yes, but changes are subject to the carrier’s policies and must be within the same state. There is a flat fee of $55 plus any additional distance cost for redirecting your order.
Yes, you can arrange your own shipping. Please contact our customer service team, and we’ll gladly coordinate to support your logistics.
We don’t currently offer expedited shipping, as our standard delivery method is ground transportation. However, if you need your order delivered faster, you're welcome to arrange your own logistics. We'll be happy to support by preparing your order promptly and coordinating the release to your chosen carrier.
Yes! You can pick up your order at our Houston warehouse. We also offer limited pickup locations elsewhere—please contact us for details. For local pickups in Houston, we provide additional services such as assembly assistance.
We use common carriers for all of our deliveries, not moving companies, which would charge a lot more for the same service. Because of that, the driver is only required to provide curbside delivery.
No, for small packages you don’t need to be home. However, for large orders shipped on pallets, someone may need to sign for the delivery. The carrier will contact you ahead of time to schedule a delivery window.
Since we use common carriers rather than moving companies, drivers provide curbside delivery only. You’ll need to handle moving the boxes from the curb to your home.
Sometimes, due to inventory availability or packaging, certain products may ship separately and arrive later. We appreciate your patience and will keep you informed until your full order is delivered.
Product Details
Most of our cabinets feature interiors finished in a natural wood color. However, for some styles with glass door options, the interior color matches the exterior finish for a seamless look.
It depends on the cabinet line. Some cabinet lines come with finished sides that match the doors and face frames, while others may require additional panels for a finished look. Please refer to the specifications on the product page for details.
We don't typically sell cabinet doors separately. However, if your cabinets were manufactured by us, we can provide doors individually.
Yes! We offer refundable sample doors for all of our cabinet lines, allowing you to see the style and finish in person.
You don’t need to choose! Most of our kitchen cabinets feature universal doors that can be hinged on either the left or right side, depending on your preference. The only exception is when a cabinet is specifically labeled as left- or right-handed—in those cases, the hinge side is pre-set by design.
Depending on the cabinet line, some options may include glass door. You can easily find them using our filter tool.
Unfortunately, we do not carry countertops. We’ve found it’s often more cost-effective for customers to source countertops locally.
No, we currently only offer cabinets with factory-applied painted or stained finishes.
We do not offer custom sizes. To keep costs affordable, we only stock standard, commonly used sizes.
No, we only offer pantries in the standard 24-inch depth. To create a shallow pantry, many customers stack wall cabinets instead.
All base cabinets are a standard 24" deep.
Wall cabinets are typically 12" deep and some has 24'' deep option.
Our base cabinets are 34.5" high (excluding the countertop), which is the standard height.
A decorative end panel is a door-style panel placed on the side of a cabinet to enhance appearance and provide a custom built-in look.
This panel is used when a dishwasher is installed at the end of a cabinet run. It finishes the edge and provides a clean trim around the appliance.
Refrigerator panels are installed on the sides of a refrigerator to box it in and create a seamless, built-in look.
Each of our cabinets comes with toe ticks. For a uniform look and to hide seams, you might purchase matching toe kicks.
Yes, we offer both base and wall options, typically used at the end or corner of a cabinet run.
Yes, our trash pull-out base cabinet comes complete with 2 trash bins.
Any question?
Should you have any further questions, please don’t hesitate to reach out to us at Support@HomeCabinets.com. We’ll respond as promptly as possible