5-Year Warranty Policy
HomeCabinets.com is proud to offer a 5-Year Warranty to the original purchaser for residential use, effective from the date of delivery. This warranty underscores our commitment to quality and customer satisfaction.
Warranty Coverage:
This warranty covers all defects in materials and workmanship. HomeCabinets.com reserves the right to repair or replace the defective product at our discretion. Hardware components may be replaced unconditionally under this warranty.
Exclusions:
This warranty does not cover:
- Improper handling, storage, installation, assembly, modification, or alterations of the product;
- Damage due to extreme temperature influences;
- Intentional damage, fire, or water damage;
- Natural disasters;
- Use of abrasive chemicals;
- Accidental misuse or normal wear and tear.
Claim Process:
All warranty claims must be submitted via email with a detailed description of the issue, photos of the damage, and the purchase order to support@homecabinets.com. HomeCabinets.com will review the claim within 72 hours or three business days of receipt and determine whether to repair or replace the defective product.
Transportation Costs:
If the warranty claim is deemed valid, all related shipping and handling costs will be borne by HomeCabinets.com.
Terms of Warranty Service:
HomeCabinets.com will decide whether to repair or replace defective products under this warranty. If the claim is found valid, all related transportation and handling expenses will be covered by HomeCabinets.com, ensuring that the warranty service is provided at no additional cost to the customer.
This warranty provides specific legal rights, and you may also have other rights which vary from state to state. HomeCabinets.com is dedicated to upholding the highest standards of service and product reliability. If you have any questions about this warranty, please contact our customer service team for assistance.